Last updated: October 2026
Aegis Vision LLC ("we," "us," or "our") makes VisionLive. This policy covers the website at visionlive.app, the open demo at demo.visionlive.app, and the VisionLive product when a team uses it under an agreement with us. Where a written agreement with a customer says something different, that agreement controls.
The website has no accounts and no sign-up form. If you email us or book a walkthrough, we receive what you send: your name, your email address, and anything you write. We use it to reply and to keep track of the conversation. Walkthroughs are scheduled through Calendly, which has its own privacy policy for the information you enter there.
We measure site traffic with Vercel Analytics. It reports page views and general device and region information in aggregate. It does not set cookies and does not build a profile of you.
The demo runs on sample data. Every clinician, facility, order and timestamp in it is made up. There is no login, and nothing you do in the demo is sent to us. The demo keeps its state, such as which scenario you started and your light or dark preference, in your own browser so that it survives moving between its pages. Clearing your browser data removes it.
The demo’s map is served by Mapbox. Loading it sends your browser’s request, including your IP address, to Mapbox under its privacy policy, as any map service does.
VisionLive is built with a small PHI footprint on purpose. The product works on order IDs, facilities, procedures, ETAs, statuses, and the timestamps of a trip. The server does not store patient names, rooms, medical record numbers, dates of birth, diagnosis codes, or clinical notes.
Some of the text VisionLive takes in from a team’s dispatch system may contain protected health information ("PHI") as defined under HIPAA. The product keeps only what coordination needs. Any patient-identifying detail that a clinician needs at the bedside is shown on the clinician’s own device, held in memory, and cleared when the order completes. It is not written to our servers.
A clinician’s location is used for two things: to compute the ETA the dispatcher and the facility see, and to record arrival when the phone crosses a facility’s geofence. The trip record keeps the event and its time. It does not keep a trail of positions.
Where a customer’s use of VisionLive makes us a business associate under HIPAA, we sign a business associate agreement with that customer before any PHI reaches the product.
We use the information described above to run the website and the demo, to respond to you, to provide and improve the product for the teams that use it, and to meet our legal obligations. We do not sell, rent, or trade personal information.
We share information only with the service providers that run the website, the demo, and the product for us, such as our hosting, analytics, scheduling, and map providers, and only so they can do that work. We may also disclose information when the law requires it, to protect the rights or safety of Aegis Vision LLC, our customers, or the public, or as part of a sale or merger of the company.
We use commercially reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot promise absolute security.
Email and scheduling correspondence is kept for as long as the conversation is useful to both of us. Product data for a customer is kept for the term set in that customer’s agreement. You may ask us to delete information we hold about you at any time by writing to brian@visionlive.app.
Depending on where you live, you may have the right to see, correct, or delete the personal information we hold about you. Write to us at the address below and we will respond.
When this policy changes, the date at the top changes with it. For a material change that affects a customer, we tell that customer directly.
Questions about this policy go to brian@visionlive.app. Aegis Vision LLC is based in Texas.