Last updated: October 2026
These terms are between you and Aegis Vision LLC ("we," "us," or "our"). They apply to the website at visionlive.app, the open demo at demo.visionlive.app, and the VisionLive product (together, the "Service"). By using any part of the Service you agree to them. If you do not agree, do not use the Service.
A team that uses VisionLive for its own operations does so under a written agreement with us. Where that agreement and these terms differ, the agreement controls.
VisionLive coordinates trips for mobile diagnostic teams. It gives dispatch, clinicians, and facilities one current view of each order: who is assigned, where they are, when they will arrive, and when they did. It sits beside a team’s existing dispatch and order systems. It does not replace them and it does not write back to them. Every assignment and reassignment is made by the dispatcher, in the dispatcher’s own system.
VisionLive is not a medical device and does not give clinical advice. Decisions about care remain with the clinicians and facilities involved.
The demo is open to anyone and needs no login. It runs on sample data. The clinicians, facilities, orders, times, and any figures shown are made up and do not describe any customer or any measured result. We may change, pause, or take down the demo at any time. You may not use the demo to represent VisionLive’s performance to others.
VisionLive is built with a small PHI footprint on purpose. The product works on order IDs, facilities, procedures, ETAs, statuses, and the timestamps of a trip. It does not store patient names, rooms, medical record numbers, dates of birth, diagnosis codes, or clinical notes on our servers. Where a customer’s use of VisionLive makes us a business associate under HIPAA, a business associate agreement is in place before any protected health information reaches the product. How we handle information is described in our Privacy Policy.
If we issue you credentials for the product, keep them to yourself and tell us right away if you think someone else has used them. You are responsible for what happens under your credentials. We may suspend or end access that breaks these terms or a customer agreement.
Use the Service only for lawful purposes and only as these terms and any customer agreement allow. Do not try to break into the Service, interfere with it, scrape it, or load data into it that you have no right to share. Do not enter real patient information into the demo.
The software, designs, content, and documentation that make up the Service belong to Aegis Vision LLC. Your access is a limited, non-exclusive, non-transferable license to use the Service for your own operations. Nothing in these terms transfers ownership to you. A customer’s operational data stays the customer’s.
The Service is provided as is and as available, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. An ETA is an estimate. Arrival and departure times are recorded as the product observes them.
To the fullest extent the law allows, Aegis Vision LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising from the Service. Operational decisions, including assignments, dispatch, and care, remain the responsibility of the people and organizations making them. Our total liability for any claim under these terms is limited to the amounts you paid us in the three months before the claim.
You agree to defend and indemnify Aegis Vision LLC and its officers, employees, and agents against claims, losses, and expenses that arise from your use of the Service or your breach of these terms.
We may suspend or end your access to the Service at any time, with or without notice, if we have reason to. A customer may end its agreement as that agreement provides. When access ends, your right to use the Service ends with it.
When these terms change, the date at the top changes with it. For a material change that affects a customer, we tell that customer directly. Continued use of the Service after a change means you accept it.
These terms are governed by the laws of the State of Texas, without regard to its conflict of law rules. Disputes under these terms are resolved in the state or federal courts located in Texas.
If any part of these terms cannot be enforced, that part is limited or removed to the minimum extent needed and the rest stays in force.
Questions about these terms go to brian@visionlive.app.